Incorrect Energy Bills! - Maxwell Grant, Reduce Business Costs | Procurement Specialists, Salisbury
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February 11, 2014

Incorrect Energy Bills!

Lewis Shand Smith, Chief Ombudsman, said on yesterday’s Today Programme, that the energy sector along with the retail sector are the two most complained about sectors in British Industry.  With regard to energy, the Ombudsmen Service has received a record number of complaints about inaccurate billing, difficulties in switching from one energy company to another and poor customer service.  In our experience, 1 in 3 bills are incorrect and businesses are now over-charged on average between 3-5%.  With 35 parts to every bill, it is a time consuming and complicated process – we provide bill validation as part of our service and do not charge any additional fee.

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